|ITIL Foundation||Score > 65%||2|
|ITIL Intermediate OSA||Score > 70%||4|
|ITIL Intermediate PPO||Score > 70%||4|
|ITIL Intermediate RCV||Score > 70%||4|
|ITIL Intermediate SOA||Score > 70%||4|
|ITIL Intermediate MALC||Score > 70%||5|
This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management.
Learn the skills necessary to ensure that new services, management systems, tools, and architectures are sustainably designed to meet user needs with this ITIL® Intermediate Planning, Protection, and Optimization (PPO) Certification course. This will prepare you for the ITIL PPO certification exam.
The ITIL® Intermediate Release, Control, and Validation (RCV) certification will showcase your expertise in planning, testing, and implementing new services to meet organizational goals and user requirements. This training module validates your knowledge of best practices in service management.
The ITIL® Intermediate Service Offerings and Agreements (SOA) Certification Training will establish your ability to create and manage service offerings based on business requirements. This course is a key module in the ITIL Capability Expert program and ensures that you are well-versed in ITIL.
This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service management processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication.
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within 1 year from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.